Q. What does gi-a mean?

A. gi-a is an abbreviation of my name Giovanna. GI -ovann- A. Where the dash represents all the middle letters! Also, G is for gioielleria (jewellery in Italian), I is for Italian (my heritage) and A is for Accessories. So my name was meant for me to explore the world of jewellery and accessories. 😀 🇮🇹💄👛💍

Q. How can I find out more about stock information?

A. Feel free to email any enquiries to giovanna@gi-a.style and I will get back to you as soon as I can, or drop me a note via my social media pages.

Q: How do I return or exchange my jewellery?

A: Please see our Returns policy. A refund will only be provided if the item returned is in its original condition with proof of purchase provided.

Q: Can I return my earrings?

A: At gi-a we have a strict no-returns or exchange policy on pierced earrings unless the item is faulty. This is in the interest of hygiene, we will not accept returns.

 

Q: What do I do if I purchase a Jewellery item that is faulty?

A: You may return a faulty product by mail at: PO BOX 1138, Hampton North, Vic, 3188, for a store credit, a replacement, or a different product to the same value, in line with our returns policy. For refund of a faulty item, proof of purchase is required. Please note that shipping is non-refundable and return postage cost is to be worn by you.

 

Q: Can I return my sunglasses?

A: You have three (3) days to notify me if your item is faulty, after that time, no returns will be accepted. Returns will also not be accepted for changing your mind.